Frequently Asked Questions
Everything you need to know about our premium scarves and your shopping experience with Tidings Scarves.
What materials are used in Tidings Scarves?
We pride ourselves on using only the finest natural fibers, including 100% Grade A Mulberry silk, ethically sourced cashmere, and premium organic wool blends for maximum comfort and durability.
How should I care for my silk scarf?
To preserve the luster and texture of your scarf, we recommend dry cleaning or gentle hand washing in cold water with a mild silk-friendly detergent. Always air dry away from direct sunlight.
Do you offer international shipping?
Yes, Tidings Scarves ships worldwide. Standard international shipping typically takes 7-14 business days, while express options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. If you are not completely satisfied with your purchase, you can initiate a return or exchange through our online portal.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's journey in real-time.
Are the colors on the website accurate to the real product?
We use professional studio lighting to capture our products as accurately as possible. However, please note that slight color variations may occur due to different monitor settings and screen resolutions.